PUC Complaints - Santa Monica Service Problems
If you are having telco service problems we encourage you to file complaints with the Public Utilities Commission.
Use their online complaint form, which is located at:
http://www.cpuc.ca.gov/puc/forms/complaints/filecomplaint.htm
It costs nothing, it only takes a few minutes, and a bunch of complaints s often what it takes to motivate Verizon to take action.
Jim Pickrell
Brand X Internet