Verizon FiOS ONT1000GJ4
This device is the fios equivalent of a modem.
If our internet is down, we want to look at the lights and see what might be the problem. The image below shows a line that is up and working correctly.
Bolded status/descriptions below indicate likely Failures
Light |
Status |
Description/Suggested Action to Take |
| PWR | Green (Solid) | Normal |
| Green (Flashing) | No AC power; ONT running on battery | |
| Unlit | No power | |
| BATT | Green | Normal |
| Unlit | Battery is missing, bad or low | |
| FAIL | Unlit | Normal |
| Red (Flashing) | ONT is ranging. / Allow ONT to range > 120 seconds | |
| Red (Solid) | Hardware or Software fault | |
| VIDEO | Unlit | Normal |
| Red (Flashing) | 1550 NM > .5DB above optical limit | |
| Red (Solid) | 1550 NM signal weak | |
| DATA | Green (Solid) | Ethernet or Return Path data detected |
| Unlit | No data is being passed | |
| NTWK | Green (Solid) | Normal |
| Unlit | No Optical link established (1490 NM) | |
| MGMT | Green (Solid) | Normal |
| Green (Flashing) | ONT is booting up | |
| Unlit | ONT has lost communication | |
| POTS | Unlit | Normal |
| Yellow (Solid) | One or more lines off hook | |
| MoCA | Green (Solid) | Normal |
| Unlit | No MoCA RF link | |
| LINK/CARRIER | Yellow (Solid) | Ethernet Link up |
| Yellow (Flashing) | Ethernet Link up and RX/TX activity | |
| Unlit | No Ethernet Link | |
| 10/100/1000 | Green (Solid) | 100 Mbps |
| Green (Flashing) | 1000 Mbps | |
| Unlit | 10 Mbps |
